Customer Service
180000FA Requisition #
Thanks for your interest in the SPS Coordinator II position. Unfortunately this position has been closed but you can search our 169 open jobs by clicking here.
• High school diploma or equivalent
• Training in phlebotomy required
• RN/LPN or equivalent experience is preferred, with current state licensure. Equivalent experience is defined as at least one year of acceptable performance in phlebotomy or lab related field
• CPR certification required

• Prior experience in phlebotomy required; experience in laboratory science, transfusion service or health care field preferred
• 3 years’ experience in platelet apheresis required
• Understanding of histocompatibility as it pertains to matching of HLA (Human Leukocyte Antigen) patients and products preferred
• Experience with Lifetrak and Hematerra Scheduling program preferred

• Effective customer service and interpersonal skills
• Attention to detail and accuracy in completing paperwork
• Self-motivated and well organized with the ability to prioritize multiple tasks in a fast paced environment
• Effective venipuncture and assessment skills
• General knowledge of donor room policies and procedures
• Ability to adapt to frequent changes in procedure protocols and scheduling priorities
• Knowledge of basic hematology and blood banking standards/regulations preferred
• Knowledge of principles of current Good Manufacturing Practices (cGMP) and current Good Tissue Practice (cGTP) preferred
• Working knowledge of medical terminology
• Working knowledge of Microsoft Office
• Current Wisconsin driver’s license and access to a vehicle

• Personal Computer/Laptop and/or tablets
• Smartphone
• General office equipment (telephone, printer, scanner, fax machine, copy machine)
• Microsoft Suite: must have familiarity with and general skills in Word, Excel, Outlook, and PowerPoint: ability to create and maintain basic documents, databases and spreadsheets.
• Apheresis Cell Separator
• Hemoglobin analyzer
• Vital signs monitoring equipment
• Scale

Equal Opportunity Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
LC: MKE - 1

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