Customer Service
180000DD Requisition #
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Distinct opportunity to facilitate the unique gift of Tissue Donation!

We offer a chance to work with a team of compassionate people who serve the needs of our community on a daily basis.

We cannot achieve this without a talented, dedicated team member who shares our same mission, vision and values.

What you can expect in this position:

  • Evaluate information for preliminary donor eligibility, including: relevant medical records, clinical course, hemodilution assessment, medical history and behavioral risk assessment information
  • Works closing with hospital staff, other recovery agencies and tissue banks to obtain medical information for the assessment of potential donors
  • Provide potential donor families with information regarding the donation opportunity and provide grief support during the process
  • Coordinate cases with various organization including hospitals, funeral homes and coroner’s offices
  • Arrange for the surgical recovery of tissues
  • Coordinate and participate in our After Care program and memorials events for our donor families

You need:

  • Bachelor’s degree from an accredited college or university in a related healthcare field
  • 2+ years’ experience in health care, science, or funeral home field
  • Knowledge of medical terminology and human anatomy
  • In order to be successful, you would need to provide quality customer service to all callers, have attention to detail and the ability to multi-task in a frequently fast-paces environment
  • Experience in a tissue bank/donation setting preferred
  • Experience working with grief, loss or end of life care preferred


In this full time role, three PM shifts (6:00 pm – 6:30 am) per week.

To learn more about the Wisconsin Tissue Bank/BloodCenter of Wisconsin, visit us online at

Equal Opportunity Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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