180000GU Requisition #
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The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply.
  • Meets and exceeds monthly collection goals and booking targets with an emphasis on accuracy, productivity, cost-effectiveness, blood inventory needs, efficient operations, and customer service
  • Actively prospects and networks to continually add new, productive blood drive opportunities
  • Evaluates the key motivators within each organization to elicit the commitment and follow through needed to ensure optimal participation at blood drives
  • Manages blood drive details and outcomes by scheduling resources; ensuring appropriateness of blood drive site; communicating internally all details regarding the blood drive; coordinating with organization logistics and needs for the blood drive; forecasting production of the drive; clearly defining expectations of the group; providing tools, timelines and training to the group; scheduling communication touch points; and managing successful outcomes
  • Appraises existing accounts to identify opportunity for improvement, creates a strategy, and pursues a conversation with account leadership
  • On-site recruits as needed or required; may include evening or weekend hours
  • Develops and maintains relationships with account points of contact, account leaders and key accounts
  • Works with marketing/communications to identify blood drive strategies and prepares content needed to support defined strategies
  • Works collaboratively with other departments as needed to ensure successful blood drives and provides excellent internal customer service
  • Keeps account records up-to-date which includes titles and contact information for key points of contact
  • Identifies, documents, and provides feedback on issues regarding customer needs/requirements, customer issues/concerns and satisfaction, potential expansion opportunities, competitor activities/strategies, and similar information
  • All other duties as assigned
  • Bachelor’s degree required.
  • Three (3) to five (5) years direct business to business sales experience preferred.
  • A current valid driver's license and good driving record is required.
  • Proven track record of sales success
  • Thrives in a self-motivated and self-directed work environment
  • Must have excellent analytical, planning, strategic and decision making skills
  • Ability to be resourceful, flexible, adaptable; possess excellent problem-solving skills
  • Must possess a calm, confident, competent, and approachable demeanor; a professional image; and have the ability to listen, be interested in, and easily communicate to a wide variety of audiences
  • Must possess excellent time management and organization skills, and able to manage detailed information
  • Skilled in persuasive communication, being able to be direct in a respectful manner
  • Excellent ability to communicate, encompassing written, verbal, and presentation skills
  • Ability to prepare information needed for meeting agendas, educational and motivational presentations, blood drive promotion, trainings, and analytical reports; and the ability to communicate and deliver that information effectively
Frequent travel required within territory and reliable transportation is required. Consistently required to sit, use fine dexterity, talk, hear, and lift and/or carry up to ten (10) pounds. The employee is frequently required to stand, walk, push, pull, and/or twist, walk up stairs, and lift and/or carry up to twenty five (25) pounds. The employee is required to be on their feet for long periods of time. The employee is occasionally required to bend and/or kneel, squat, balance and/or crawl, climb heights up to two (2) feet, and reach above shoulder level. The employee may on rare occasion carry up to forty (40) pounds. Specific vision abilities required by this job include being able to read documents, read computer screen, and observe work space. While performing the duties of this job, the employee is occasionally exposed to the public and/or donors, blood, body fluids, and/or other potentially infections material and extreme temperatures. Potential exposure to bio hazardous material effectively minimized and controlled by following SOPs and adhering to established biosafety protocols (i.e., proper use of Personal Protective Equipment (PPE), compliance with Universal Precautions, etc.).
This job description reflects the current assignment of essential functions and is not meant to be all-inclusive or in any way construed as an employment contract.  Duties and responsibilities may be assigned or reassigned to this position at any time and may be modified to reasonably accommodate an individual with a disability or for other reasons solely at management’s discretion.  All position descriptions will be reviewed and updated at least once per year when the incumbent is reviewed or as attrition occurs.

Equal Opportunity Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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